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SETUP DEVICE OWNER WITH QR

BEFORE SETTING ALLIANCE SHIELD (OR ANY APP) AS DEVICE OWNER, YOU WILL NOT BE ABLE TO USE SECURE FOLDER OR SAMSUNG BACKUP AFTERWARDS. WE ARE LOOKING INTO WAYS TO MAKE SAMSUNG BACKUP WORK, BUT SO FAR YOU WON’T BE ABLE TO. You can learn why by reading this article.

If you want to disable apps again, you need to set the shield as Device Owner. If you do not have a PC, you will have to use the QR method. To get started, follow the steps below:

  • Backup your device with your Google Account
  • Factory Reset your device
  • On the device’s first activation screen, tap somewhere 6 times:



  • After tapping the activation screen 6 times, your camera will open. Scan the QR code below:



NOTE: If you do not have another phone to display the QR code on, you might consider printing this before setting up your device. Otherwise you will have no way to scan this code after factory reset.



After it successfully scans, follow the steps on the screen to setup your work profile:




Follow the steps on the screen to install Alliance Shield.


Follow the steps on the screen to enable Device Admin, Knox, and to name your device within Shield.



  • Restore your device (not from Samsung SmartSwitch)
  • Disable packages again

SETUP DEVICE OWNER USING ADB AND A PC

If you do not know how to set up ADB first using your computer, consult this guide to begin.

First, download, install and configure the Android Debug Bridge (ADB) binary

Remove all accounts from your phone. You will only need to do this one time. You can add them back afterwards. SECURE FOLDER COUNTS AS AN ACCOUNT.

    • With a new (or factory reset) Lollipop Android device, go through the setup wizard WITHOUT adding a Google account. If you accidently added an account, simply remove the account from the Settings app once you finish the setup wizard.

On a computer run the following command to initialize ADB:

    • adb start-server

Enable Developer options and USB Debugging:

USB Debugging from Developer Options will not work if Secure Charge on the main Shield screen is enabled. Be sure this is not green.
    • Go to Settings
    • Go to “About device” (Might be named slightly different)
    • Click the “Build number” field 7 times. This will turn on “Developer options”
    • Go back to Settings
    • Go to “Developer options”
    • Scroll down and enable “USB debugging”

Plug the device into computer

    • Your device might prompt you with a trust dialog. Click accept.

Run the following command to set Alliance Shield as the device owner of the device:

    • ADB shell dpm set-device-owner com.rrivenllc.shieldx/.receivers.DeviceAdmin

SETUP DEVICE OWNER USING WIRELESS ADB

If you have Android 11 and “Wireless ADB” available in Developer Options, you can use that to set Device Owner.

  • Install either ShieldADB or LADB to perform ADB commands on your local device wirelessly
  • Enable Wireless ADB in Developer Options
  • Remove ALL accounts from phone. Secure Folder counts as an account. You only have to do this once, and can add them back after setting Device Owner
  • Open Shield ADB and push command:
    • dpm set-device-owner com.rrivenllc.shieldx/.receivers.DeviceAdmin
  • Shield should be set as Device Owner after sending the above command
  • Re-add accounts

If you’re still having issues with any of the above methods, tap the red Live Support button at the bottom of this page.

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