I seem to have successfully followed all the steps outlined in rooting my Note 7 (took a few attempts, but it seems like its correct this time). At the welcome screen I stopped, and installed Shield on my other samsung phone (a Note 8), enabled NFC , bumped the Note 7, and immediately get this popup on the N7:
"OOPS, This device is locked by factory reset protection. Contact your IT department."
Any advice on working around this?
The first attempt at rooting, I followed the instructions in order - it said to install two apps (boot checker, and Super SU) and then install Shield - which required signing in to google and using the Play App. But when you look at the instructions for Shield, it clearly says to install via NFC at the welcome screen before anything else. So I did the whole root process over again... and now I'm stuck at the welcome screen. Well not stuck - but can't I just install Shield the same way I did on my Note 8 (via USB and APK launcher)? Or does Verizon seem to get at the phone and brick it before I can get that far?
Thanks - I searched for this and couldn't find a similar post.
Greg
Factory Reset Protection OOPS Message
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beowulf381
- Administrator
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- Joined: Mon Dec 12, 2016 10:57 am
To get rid of factory reset protection you have to enable developer options:
Launch the settings app from your Home screen or the app drawer.
Tap on About Device. It's all the way down at the bottom of the menu.
Tap on Software info.
Tap on Build number 7 times.
You'll get a message that you are a developer now.
Then open developer options (it appears as a new option in settings), and inside developer options you find a setting 'OEM unlock'. Move the switch to <ON>.
Also check the option 'USB debugging'. If not already set, switch to <ON>.
Launch the settings app from your Home screen or the app drawer.
Tap on About Device. It's all the way down at the bottom of the menu.
Tap on Software info.
Tap on Build number 7 times.
You'll get a message that you are a developer now.
Then open developer options (it appears as a new option in settings), and inside developer options you find a setting 'OEM unlock'. Move the switch to <ON>.
Also check the option 'USB debugging'. If not already set, switch to <ON>.
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ROHIT243636
- Alliance Member
- Posts: 1
- Joined: Fri Nov 15, 2024 1:37 am
Factory Reset Protection OOPS Message problem
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M124590
- Alliance Member
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- Joined: Sat Oct 11, 2025 11:46 am
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