Android Alliance

lonicset wrote: Mon Jan 31, 2022 8:01 am I just managed to resolve the problem , seems chrome is the main problem with this error , i used instead firefox , and all worked flawless.

What error were you getting so we can look into it

I can't login on the app, on every phone I try I get Error E8

здравствуйте. я не могу войти в Alliance Shield X ни на одном из устройств в приложении входит только на сайте. Пишет ошибка при входе попробуйте ещё раз(ошибка не известна).Помогите пожалуйста.

Ilialider wrote: Mon Feb 14, 2022 3:35 am здравствуйте. я не могу войти в Alliance Shield X ни на одном из устройств в приложении входит только на сайте. Пишет ошибка при входе попробуйте ещё раз(ошибка не известна).Помогите пожалуйста.

Возможно, в вашем пароле есть специальный символ, например символ «@», который не нравится приложению. В этом случае смените пароль на сайте и повторите попытку.

help login alli e14

Hello. Please tell me, I see I'm not the only one with such a problem. I get the E8 error from different devices, although it is logged in through the computer without problems. Is there a problem with the app?

ValeroSanches wrote: Thu Mar 10, 2022 8:55 am Hello. Please tell me, I see I'm not the only one with such a problem. I get the E8 error from different devices, although it is logged in through the computer without problems. Is there a problem with the app?

You are probably using an older version of the app. Use the most recent. If you still have a error our Discord is the fastest way. Click the link at the bottom

pleas halp error too many devices registered-contact support on discord -e14. thanks

Eror lohin

lohan1vasile wrote: Tue Apr 19, 2022 11:19 am pleas halp error too many devices registered-contact support on discord -e14. thanks

This is Discord but

If you are receiving the message "Too Many Devices", you can manage and delete your devices by visiting your Account Management page and using your Shield login. You are able to delete old devices that are unused.

Each Alliance account is granted (2) free devices per account. Upgrading your account to ShieldPro grants you additional device slots, removes ads and access to extra features.

shield/shieldpro/


https://account.alliancex.org/

Simonamina12 wrote: Tue Apr 19, 2022 1:29 pm Eror lohin

Are you still having this error? We show you logged in

I get an error notice when im trying to login from the mobile phone (no problem loging in on the pc) - "Error wiyh login, try again"

I tryed several times, even reinstall the app - same problem

No conection problem

hadassasson73 wrote: Thu Mar 07, 2024 5:07 pm I get an error notice when im trying to login from the mobile phone (no problem loging in on the pc) - "Error wiyh login, try again"

I tryed several times, even reinstall the app - same problem

No conection problem

I don't see any login attempts in our logs. Do you have Internet access on that device?

Im getting "Error on login, try again later", i have tried on 2 different devices and different wireless connections, people on discord seems to notify a similar problema, looks like an issue happening to all of us

Nhax20 wrote: Fri Mar 08, 2024 7:29 pm Im getting "Error on login, try again later", i have tried on 2 different devices and different wireless connections, people on discord seems to notify a similar problema, looks like an issue happening to all of us

The issue appears to be TLS certificate related. The Shield apps will only talk to servers with certs signed by certain CAs. Our security provider recently changed CAs. We have asked them to switch to one of the certs the Shield trusts and they did so we are not sure what the error is.

If you are interested in trying to help please open a #support-ticket in discord and mention you want to help with the CA error.