Cannot Use Verizon Carrier Data or Receive Pic/video Messages

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allegient7
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I recently did a factory data reset on my phone. After the reset everything was working perfectly fine . Downloaded Alliance shield to protect my Note 7 from Kill update and its working like a charm !! Now only thing is that im having issues connecting to my internet connection through Verizon. I cant even receive pic or video messages either . I can Call, txt message and only get internet thru Wifi . I even called Verizon for support to make sure it was still connected on my account and everything looked fine. I tried removing the sim card and restarted the phone several times .


Can someone please reach out for support ?? What can be causing my DAta from being blocked ? could it be because my phone is FLashed ?

i would really appreciate the Help !

Thank you
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steven.knox
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Hmm. I never heard of this .. let me see if i can get you some help
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steven.knox
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Did you pay your bill ?
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Fatwoman
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did you use all 4 files when you flashed your phone?
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Fatwoman
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Go to Settings---> Connections---> Mobile networks---> Access Point Names

Make settings look like this. if it doesn't, add a new one and add these settings:
download_20170107_010340.jpg
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allegient7
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Yes i did pay my bill im still able to call and txt just mobile data seems to be serching for service and cant connect..
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allegient7
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What 4 files are you refering to ?
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allegient7
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Yes I did check for the Apns settings And for some reason its not in my phone at all ...When I go to my settings into connections. I Open Mobile Networks and there is only an option for Data Roaming, Network Mode and System select.
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allegient7
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I looked all over in the setting options for Apn settings and does not appear
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allegient7
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Screenshot_20170107-011920.png
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allegient7
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Screenshot_20170107-011931.png
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allegient7
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Screenshot_20170107-011847.png
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Jadaco
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That doesn't sound normal.
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Fatwoman
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Re flash with all 4 files. Do not use home_csc. Use just CSC when. You use all 4 files.
Last edited by Fatwoman on Sat Jan 07, 2017 10:17 am, edited 1 time in total.
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Fatwoman
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no reply from OP. will assume problem is resolved. if not, please report. thank you.
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