Completed update, no network/internet
Moderators: Junior Moderator, Jr. Admin
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daja.brown
- Alliance Member
- Posts: 9
- Joined: Thu Dec 29, 2016 12:24 pm
I completed the update and am protected by the shield. This morning after I left home I realized I don't have network access to get on the internet. I'm not sure how to get internet access back, I don't always have access to wifi.
Last edited by daja.brown on Fri Jan 06, 2017 10:41 am, edited 1 time in total.
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daja.brown
- Alliance Member
- Posts: 9
- Joined: Thu Dec 29, 2016 12:24 pm
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beowulf381
- Administrator
- Posts: 579
- Joined: Mon Dec 12, 2016 10:57 am
Seems that the listed APNs are greyed out. Can you add a new one?
If not, a restart could be helpful.
If this doesn't work try factory reset. Remember, after factory reset you should disable wifi and mobile data and install the shield again. Only enable wifi to login / activate the shield.
If not, a restart could be helpful.
If this doesn't work try factory reset. Remember, after factory reset you should disable wifi and mobile data and install the shield again. Only enable wifi to login / activate the shield.
Last edited by beowulf381 on Fri Jan 06, 2017 8:11 pm, edited 1 time in total.
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daja.brown
- Alliance Member
- Posts: 9
- Joined: Thu Dec 29, 2016 12:24 pm
I flashed again & downloaded everything again, took extra steps, everything is perfect now!
