I am already stuck at step 2....effffffff
I downloaded the smart switch per the instructions "Drivers and Backup:
-Run Samsung Smart Switch for PC and install it onto your computer. Do not upgrade the Samsung Smart Switch program. The latest version does not have the Note7 drivers."
When I go to open smart switch for PC on the computer, I get this error message "The ordinal 8452 could not be located in the dynamic link library C:\Program Files (x86)\Samsung\Smart Switch PC\SmartSwitchPC.exe"
Please help.
Thanks in advance.
Smart switch
Moderators: Junior Moderator, Jr. Admin
-
beowulf381
- Administrator
- Posts: 579
- Joined: Mon Dec 12, 2016 10:57 am
Seems to be an installation error. Try to uninstall, reboot the pc and install again.mary.louise wrote:5236 I am already stuck at step 2....effffffff
I downloaded the smart switch per the instructions "Drivers and Backup:
-Run Samsung Smart Switch for PC and install it onto your computer. Do not upgrade the Samsung Smart Switch program. The latest version does not have the Note7 drivers."
When I go to open smart switch for PC on the computer, I get this error message "The ordinal 8452 could not be located in the dynamic link library C:\Program Files (x86)\Samsung\Smart Switch PC\SmartSwitchPC.exe"
Please help.
Thanks in advance.
-
mary.louise
- Alliance Member
- Posts: 11
- Joined: Tue Jan 03, 2017 12:52 pm
thank you, beowulf. i uninstalled and reinstalled 5 times and it still is not working.
-
mary.louise
- Alliance Member
- Posts: 11
- Joined: Tue Jan 03, 2017 12:52 pm
got it to work. the problem is something with C++ in the background/computer thingy, not smart switch. here is a link to forum that talks about and provides a fix. http://forum.notebookreview.com/.../unable-to-run-smart.../
-
mary.louise
- Alliance Member
- Posts: 11
- Joined: Tue Jan 03, 2017 12:52 pm
i don't know how to close my ticket though. but thank you nonetheless.
