Shield not working

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Tyrannosaurus
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Posts: 9
Joined: Thu Dec 15, 2016 3:32 pm

Whenever I click on the shield it says it has stopped working. Had it installed a day or two now. Multiple people are reporting the same issue. Verizon sends the update tomorrow. Help?
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sinnedby
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Joined: Tue Dec 20, 2016 2:38 pm

I am with Verizon as well and I have the same issue. I downloaded the shield, tapped on the red shield and it turned green and then a few hours later a popup "Unfortunately,Alliance Shield has stopped." At has the option to click "OK" but nothing happens. Any ideas, Thank you
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kurtis.barbeau
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Joined: Sun Dec 18, 2016 7:44 pm

Does it work now?

Sent from my SAMSUNG-SM-N930A using Tapatalk
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NCqTee
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Joined: Mon Nov 28, 2016 8:26 pm

That issue has been fixed. Please try again
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siegfried
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Joined: Wed Jan 04, 2017 9:25 pm

Hey, I wanted to check and see if the shield has been working for folks. I have a rooted phone and want to know before I take it off of airplane mode.

Thanks in advance
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kurtis.barbeau
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siegfried wrote:Hey, I wanted to check and see if the shield has been working for folks. I have a rooted phone and want to know before I take it off of airplane mode.

Thanks in advance
Yes, the sheild is operational.

Sent from my SAMSUNG-SM-N930A using Tapatalk
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siegfried
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Joined: Wed Jan 04, 2017 9:25 pm

Excellent, I just tried it and it works!

Thanks so much guys!

FYI, for those of you who are asking, the update automatically started, even though I had auto updates turned off! They are apparently very desperate to get this pushed out. I just hope they don't target IMEIs next. I don't think it'll be nearly as easy to bypass those numbers.
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sinnedby
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Joined: Tue Dec 20, 2016 2:38 pm

No; I still get the same message. I have the mobile data off and sim card pulled, so if the phone needs to update I maybe need to turn the data on? Thank you
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NCqTee
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Yes you have to have an internet connection
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sinnedby
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Joined: Tue Dec 20, 2016 2:38 pm

Success! Thank you
Last edited by sinnedby on Thu Jan 05, 2017 7:35 pm, edited 1 time in total.
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mojoman
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Joined: Sat Dec 31, 2016 4:56 pm

Hey guys..first thanks so much for theLove n Support of all Note 7 users holding On.
I habe downloaded Alliance app n installed it but when I try to log in it tells me my password/user name is incorrect . Have even uninstalled Alliance Shield n reinstalled it but same thing cansomeone help
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kurtis.barbeau
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mojoman wrote:5083 Hey guys..first thanks so much for theLove n Support of all Note 7 users holding On.
I habe downloaded Alliance app n installed it but when I try to log in it tells me my password/user name is incorrect . Have even uninstalled Alliance Shield n reinstalled it but same thing cansomeone help
Did you log on in with Facebook?
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novares
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Joined: Tue Nov 22, 2016 10:46 pm

mojoman wrote:5083 Hey guys..first thanks so much for theLove n Support of all Note 7 users holding On.
I habe downloaded Alliance app n installed it but when I try to log in it tells me my password/user name is incorrect . Have even uninstalled Alliance Shield n reinstalled it but same thing cansomeone help
Reset your password and try again.
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mojoman
Alliance Member
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Joined: Sat Dec 31, 2016 4:56 pm

RESOLVED!!!!
Thanks U guys are Super!
Jus reset password problem solved n also updated to version 0.5.7..
Hell Yeaaaa
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sinnedby
Alliance Member
Posts: 29
Joined: Tue Dec 20, 2016 2:38 pm

mojoman said it all. You guys are Super and full of love and support. Thanks doesn't cover it, but thank you again.
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