Shield enabled then disabled.

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clay.chason
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Posts: 16
Joined: Thu Dec 15, 2016 6:14 am

I have the Shield installed and after having enabled it, i press the home button and proceed about my business, when i come back to the Shield app, it is showing red and disabled. It should not be doing this, correct?
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RRiVEN
Admin | Developer
Posts: 517
Joined: Fri Dec 02, 2016 11:56 pm

Please close the app all the way and open it and post screen shot if problem is still there
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clay.chason
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Posts: 16
Joined: Thu Dec 15, 2016 6:14 am

An image from earlier and one from just now.
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Ever
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Posts: 26
Joined: Mon Nov 28, 2016 2:11 pm

Mine looks different:
Screenshot_20170104-171315.jpg
Sent from my SM-N930V using Tapatalk
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RRiVEN
Admin | Developer
Posts: 517
Joined: Fri Dec 02, 2016 11:56 pm

Did/do you use any other methid for protection?

It looks like something is enabling the packag,e which the shield is not picking up on on. It might have been you on accident clicking the one package.
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clay.chason
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Posts: 16
Joined: Thu Dec 15, 2016 6:14 am

I did the abd procedure previously. It has been working since i learned i had to click the shield....and not the package bar....
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NCqTee
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Joined: Mon Nov 28, 2016 8:26 pm

Ah ok...lol... glad you got it fixed
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