No mobile data in Nigeria

[ufkenedy]

My phone got hotlined last week so no mobile data for me. Unfortunately i am out of the USA i am in nigeria.even after using nigerian sim here. I still dont have data.pls help guys. Any fix i dnt mind to donate some $$$.
I cant call verizon support since im not in the usa. Pls help needed urgently

[beowulf381]

My phone got hotlined last week so no mobile data for me. Unfortunately i am out of the USA i am in nigeria.even after using nigerian sim here. I still dont have data.pls help guys. Any fix i dnt mind to donate some $$$.
I cant call verizon support since im not in the usa. Pls help needed urgently

If you are in Nigeria with nigerian simcard then missing mobile data service probably has nothing to do with VZW hotline stuff.

There can be several reasons, e.g. lack of network coverage for mobile data, while gsm phone and text service is working.
Also wrong apn settings for the nigarian carrier and/or different radio bands there for data.

Do you have some people around you with:
1. a simcard from the same nigerian carrier with mobile data working at the same place? If so try to add their apn settings to your note.
2. having a mobile phone (not a Note 7) got from a carrrier in the US with mobile data working? Just to clarify for radio bands working there at all.

[ufkenedy]

it worked fine before until recently. i am thinking verizon did 5omething to my imei or 5omething. other 5im card of 5ame network work5 fine and if i put on another fone i get mobile data

[ufkenedy]

i dont have a verizon account if not i would have contacted verizon 5upport. but i need u5er ID

[ufkenedy]

IT5 the phone i am 100% 5ure.

[ufkenedy]

wifi work5. i notice the menu to acce55 my apn 5udenly diapeared on it5 own. i cant get to apn aymore

[ufkenedy]

al5o verizon cloud went off and i got 5am5ung cloud back. i reflahd firmware through odin but ame thing.i would have tried cu5tom rom but i dont know where to find link to any

[ufkenedy]

i am 5tuck. i need help guy5.

can i get official email to contact verizon 5upport or 5omething.

[ufkenedy]

everything wa5 working fine before. mobiledata worked well. thi5 5udden change ju5t happened

[beowulf381]

First: I move topic to the correct forum now.

If you answer please don't make a new post for every 1 or 2 sentences, as this could be confusing to read.

To clarify, what is your exact phone model, a Verizon SM-N930V?
What is your firmware now, as you wrote you did a reflash? And what firmware did you have before?

[kolmax]

I have the same problem with my phone (note 7).I can make calls and use wi-fi . When I try to use outside network and getting a message: error Internet disconnected
Second message is : sim card is not from Verizon wireless. I am using Belgium network "BASE " and I am able to make calls, that's why I'm a little bit confused why I can not have Internet.
So far I know Note 7 on Verizon network was unlocked phone.
Why this happened? And can you guys help?

[beowulf381]

I have the same problem with my phone (note 7).I can make calls and use wi-fi . When I try to use outside network and getting a message: error Internet disconnected
Second message is : sim card is not from Verizon wireless. I am using Belgium network "BASE " and I am able to make calls, that's why I'm a little bit confused why I can not have Internet.
So far I know Note 7 on Verizon network was unlocked phone.
Why this happened? And can you guys help?

What about your apn settings?
Seems that you have to add apn for 'BASE' network.
Call the base customer service for correct settings or maybe you know someone there with BASE too, to look at the apn.

[ufkenedy]

i use n930v. i am currently on PHE.
the menu for apn dissapeared too. on its own even after reflash.

[ufkenedy]

i wa5 on PHE before al5o

[ufkenedy]

i tried contacting verizon via facebook page. they a5ked for my imei.