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Bought already dead phone

Posted: Sun Jan 15, 2017 8:35 pm
by ltsJames
I just bought a cracked and dead Note7 and realized only after that it was probably dead because of the no charge update.. is there anyway to undo the update on a dead phone or is it a goner?

Bought already dead phone

Posted: Sun Jan 15, 2017 11:34 pm
by Chelsy
We are trying to find a fix we will announce a fix when we find it! As of now there has been no success at updating the firmware back to 100%

Bought already dead phone

Posted: Mon Jan 16, 2017 12:45 am
by Global1
Hi ItsJames, What happens when you connect to an external power supply as that external supply should support operation of the Note 7 over an umbilical.
If it doesn't, then I'll have to rethink one of my remedies - however I don't want to go to 0% at this