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Can't connect to mobile network.

Posted: Fri Jan 06, 2017 6:18 pm
by julez.ruiz
I think they did i had the shield active but for some reason i cant connect to a mobile network

Can't connect to mobile network.

Posted: Sat Jan 07, 2017 7:24 pm
by kurtis.barbeau
julez.ruiz wrote:5552 I think they did i had the shield active but for some reason i cant connect to a mobile network
Hi, it sounds like you are having an issue unrelated to a network update. I split your post into it's own thread so people can better assist you. What processes did you do to your phone up to this point?

Can't connect to mobile network.

Posted: Sat Jan 07, 2017 8:02 pm
by julez.ruiz
Im connected again but only through 3g after i factory reset i have flashed The old firmware To Get to 100% battery then downloaded Thatch shield app everything was fine for Two days then last night i got connectivity issues got it now to 3g only no lte

Can't connect to mobile network.

Posted: Sat Jan 07, 2017 11:08 pm
by Spaceghost2020
Wow so they're really going to murder the connection smh... I just order the Samsung Galaxy c9 pro just incase I'm done with sprint

Can't connect to mobile network.

Posted: Sun Jan 08, 2017 5:54 am
by kurtis.barbeau
julez.ruiz wrote:6052 Im connected again but only through 3g after i factory reset i have flashed The old firmware To Get to 100% battery then downloaded Thatch shield app everything was fine for Two days then last night i got connectivity issues got it now to 3g only no lte
I had similar issues when i flashed my phone. Did you use the csc file? Or the home-csc file? If you used the home-csc file, is flash again with all 4 files but instead use the original csc file. It should reset everything. Lte radio... any other functionality that may be acting up..

Can't connect to mobile network.

Posted: Sun Jan 08, 2017 8:03 am
by Abra
Spaceghost2020 wrote:6119 Wow so they're really going to murder the connection smh... I just order the Samsung Galaxy c9 pro just incase I'm done with sprint
I don't know where you could go which is not displaying a similar mentality. At this point, you cannot take your business to another character in an effort to punish another with your wallet, as they all have the propensity to do what the other did, which made you leave in the first place. You may as well stay with Sprint.

Can't connect to mobile network.

Posted: Sun Jan 08, 2017 8:44 am
by julez.ruiz
I Dont know which csc file i used i downloaded The One off Our forums how Can i tell i will have a look At what i downloaded

Can't connect to mobile network.

Posted: Sun Jan 08, 2017 4:16 pm
by julez.ruiz
I also Get disconnected From The mobile network constantly It goes out for like 60 secs then back on

Can't connect to mobile network.

Posted: Sun Jan 08, 2017 4:26 pm
by kurtis.barbeau
julez.ruiz wrote:6247 I Dont know which csc file i used i downloaded The One off Our forums how Can i tell i will have a look At what i downloaded
I believe there should be 5 files. Can you tell me what you have?

Can't connect to mobile network.

Posted: Sun Jan 08, 2017 6:01 pm
by julez.ruiz
When i get Home i will have a look give Me a few

Can't connect to mobile network.

Posted: Mon Jan 09, 2017 8:47 pm
by julez.ruiz
CSC_SPT_N930PSPT2APHE_CL8706608_QB10937238_REV00_user_low_ship_MULTI_CERT.tar.md5
is the complete file name

Can't connect to mobile network.

Posted: Tue Jan 10, 2017 1:38 pm
by Kourtneyelyse
This is happening to me too. What did you guys figure out on the issue?

Can't connect to mobile network.

Posted: Tue Jan 10, 2017 9:30 pm
by julez.ruiz
Did you flash your firmware To Get 100% battery At All And Did you download Any updates recently

Can't connect to mobile network.

Posted: Wed Jan 11, 2017 2:03 am
by kurtis.barbeau
I would try a factory reset. Back up your data, and follow the instructions on how to install the shield from a restart so you can be protected before you are online.

Can't connect to mobile network.

Posted: Wed Jan 11, 2017 3:17 am
by aggroman
I am having a similar issue with my LTE and 3g. But I am using a T-mobile card on a Verizon firmware.
I can texted, call, voicemail and wifi. Any ideas to flash a new modem for T-mobile.