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VERIZON ACCOUNT - Equipment charge

Posted: Sat Jan 07, 2017 9:46 am
by SGN7
I checked my Verizon account just now, and on January 5th, there was a new posted equipment purchase receipt that shows that a recalled device was returned or being returned with a 2 day shipping option with a total price of $0.00. It's under the billing menu where you find documents and receipts. My actual bill remains the same and I checked for next month's bill which is ok too. I'm posting this so other Verizon users can check their accounts to see if they were charged or just have the receipt for $0.00

I wonder if this receipt is for a return box that they might be sending me? Or is it a receipt that they've wiped it off my account? I've never contacted Verizon in years and have done everything online as far as ordering phones etc, so if it's a box then it's something automatic.

I suggest other Verizon customers check their accounts as soon as possible.

VERIZON ACCOUNT - Equipment charge

Posted: Sat Jan 07, 2017 12:24 pm
by End13085
Was that a device payment line or 2 year contract pricing. I had something similar on my account but it was 450 refunded (the amount I paid in store) not zeroed out.

VERIZON ACCOUNT - Equipment charge

Posted: Sat Jan 07, 2017 12:46 pm
by SGN7
I was under a 2 year contract and refunded. The contract date is still valid through August 2018.

I just found this additional information on my account which is below:

ORDER STATUS:
RECALL SYS DRIVER (Product Ordered)
XXX-XXX-XXXX(my cell phone number)
Device Id: 3594XXXXXXXX
Status: Processing

VERIZON ACCOUNT - Equipment charge

Posted: Sat Jan 07, 2017 1:15 pm
by SGN7
I just read on Android Forums website that "RECALL SYS DRIVER" is what Verizon calls the product (box with gloves etc), they send out to Note7 owners to return their handsets. So, I guess I'm getting a box :( And I'll wait for Verizon to blink :)

VERIZON ACCOUNT - Equipment charge

Posted: Sun Jan 08, 2017 1:16 am
by juliesdroidsync
I have the $0 receipt just like yours... And like you, I have absolutely no idea why. I will see if I receive a box for some reason? I made a down payment on my phone when I bought it but it is not paid off.

VERIZON ACCOUNT - Equipment charge

Posted: Sun Jan 08, 2017 1:19 am
by juliesdroidsync
You know, I think if I get a box I'm going to go ahead and mail it back to them and still keep my phone... That will mess up their paperwork! LOL because they're not going to open the box to verify whether I actually put the phone in or not!

VERIZON ACCOUNT - Equipment charge

Posted: Sun Jan 08, 2017 5:33 am
by SGN7
juliesdroidsync wrote:6181 You know, I think if I get a box I'm going to go ahead and mail it back to them and still keep my phone... That will mess up their paperwork! LOL because they're not going to open the box to verify whether I actually put the phone in or not!
LOL :D

VERIZON ACCOUNT - Equipment charge

Posted: Sun Jan 08, 2017 5:47 pm
by juliesdroidsync
SGN7 wrote:6237
juliesdroidsync wrote:6181 You know, I think if I get a box I'm going to go ahead and mail it back to them and still keep my phone... That will mess up their paperwork! LOL because they're not going to open the box to verify whether I actually put the phone in or not!
LOL :D

Yeah... but at least I'll be polite about it... I'll put a tiny thank you card in the innermost bag that says, "Thank you so much for your concern, but you can't have my Note 7! I enjoyed putting together the box, though. Good Times..."

or maybe another approach...

perhaps a little card that says, "Daddy Sammy, I know I was supposed to come home... but I've decided I want to live with Mom for now! She really needs me... I'll be safe, I promise! Hope you understand... Your loving child, GN7"

VERIZON ACCOUNT - Equipment charge

Posted: Sun Jan 08, 2017 5:52 pm
by SGN7
I like the last message! hee hee hee :D