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Help! My username and password not working!!

Posted: Thu Jan 05, 2017 2:01 am
by Jimidee
And I disabled my other blockers... Right now I am in Airplane mode with SIM out. Please Help!
Point me in the direction of the password reset..

Help! My username and password not working!!

Posted: Thu Jan 05, 2017 2:06 am
by Jimidee
Is my current password my facebook password? I thought I had already changed it to something I would remember but now my current password does not seem to have the same number of characters...

Help! My username and password not working!!

Posted: Thu Jan 05, 2017 2:07 am
by Jimidee
I am getting really tired too and don't want to wake up to an update....
Please help

Help! My username and password not working!!

Posted: Thu Jan 05, 2017 2:27 am
by NCqTee
@aztek @RRiVEN can y'all help with login issues

Help! My username and password not working!!

Posted: Thu Jan 05, 2017 2:39 am
by novares
*IF YOU LOG INTO OUR WEBSITE WITH FACEBOOK* - You will need to request a "password reset" on our website and specify yourself a new password. When you log into the forum with your Facebook account we do not require that it looks at or stores a password for security reasons, obviously. So by resetting your password it will associate a password with your account. You may continue to log in through Facebook just as you always have, this is a one time thing.

*FB USERS ONLY* - Reset your password here: ucp.php?i=ucp_profile&mode=reg_details
*FB USERS ONLY* - If you log in with Facebook, your username will always be FIRSTNAME.LASTNAME. (e.g. john.benjamin)

Help! My username and password not working!!

Posted: Thu Jan 05, 2017 2:40 am
by novares
You need to reset your password if you log in with Facebook as it's not associated with any password right now because our website does not require storing your facebook credentials.

Help! My username and password not working!!

Posted: Thu Jan 05, 2017 2:45 am
by RRiVEN
I don't think he logged in with Facebook look at his username. Do a password reset ucp.php?i=ucp_profile&mode=reg_details and use that new password

Help! My username and password not working!!

Posted: Fri Jan 06, 2017 5:03 pm
by moo
My password wont work. I downloaded shield last night. What can I do?

Help! My username and password not working!!

Posted: Fri Jan 06, 2017 5:29 pm
by Jcdallmann
I can not figure out how to make my own ticket. I am no table to login to app either. I changed my password. Here is what I believe my Facebook username would be Christina Jon. Dallmann. Please help

Help! My username and password not working!!

Posted: Fri Jan 06, 2017 8:46 pm
by RRiVEN
moo wrote:5511 moo
Did you try again? I only see one attempt. Maybe you typed it in wrong

Help! My username and password not working!!

Posted: Fri Jan 06, 2017 8:47 pm
by RRiVEN
Jcdallmann wrote:5523 Jcdallmann
Your username is Jcdallmann and the password is the one you use to login this site.

Help! My username and password not working!!

Posted: Fri Jan 06, 2017 9:00 pm
by Jcdallmann
Now it says I need more post

Help! My username and password not working!!

Posted: Fri Jan 06, 2017 9:00 pm
by Jcdallmann
Do I u install my package disabler after app is running?

Help! My username and password not working!!

Posted: Fri Jan 06, 2017 9:02 pm
by RRiVEN
Jcdallmann wrote:5621 Now it says I need more post
Did you happen to read the entire post your DL the Alliance Shield from? It spells out what you need to do

Help! My username and password not working!!

Posted: Sat Jan 07, 2017 3:54 pm
by stephen.jones
I have over 5 post, but the shield does not show up on my profile pic, or will it let me log in with this name. Am I doing something wrong ? Thanks