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Shield enabled then disabled.

Posted: Wed Jan 04, 2017 3:36 pm
by clay.chason
I have the Shield installed and after having enabled it, i press the home button and proceed about my business, when i come back to the Shield app, it is showing red and disabled. It should not be doing this, correct?

Shield enabled then disabled.

Posted: Wed Jan 04, 2017 3:44 pm
by RRiVEN
Please close the app all the way and open it and post screen shot if problem is still there

Shield enabled then disabled.

Posted: Wed Jan 04, 2017 3:54 pm
by clay.chason
An image from earlier and one from just now.

Shield enabled then disabled.

Posted: Wed Jan 04, 2017 6:13 pm
by Ever
Mine looks different:
Screenshot_20170104-171315.jpg
Sent from my SM-N930V using Tapatalk

Shield enabled then disabled.

Posted: Wed Jan 04, 2017 8:11 pm
by RRiVEN
Did/do you use any other methid for protection?

It looks like something is enabling the packag,e which the shield is not picking up on on. It might have been you on accident clicking the one package.

Shield enabled then disabled.

Posted: Wed Jan 04, 2017 8:35 pm
by clay.chason
I did the abd procedure previously. It has been working since i learned i had to click the shield....and not the package bar....

Shield enabled then disabled.

Posted: Sun Jan 08, 2017 10:58 am
by NCqTee
Ah ok...lol... glad you got it fixed